Meet the CarePlus Team
     

    Our Dental Insurance Sales Team

    The CarePlus team brings a wide variety of knowledge and experience to help you find the right dental insurance plan for your company. Get to know them below.

    Ken Buchholtz - Director of Sales
    ken-buchholtz

    "At CarePlus Dental Plans, my commitment is to ensure that every patient has access to high-quality, affordable dental care. By working closely with our network of providers, I strive to make dental coverage simple, accessible, and effective—because everyone deserves a healthy smile and the best care possible."

    Ken brings over 20 years of experience in the insurance industry, specializing in working with agents and brokers to provide comprehensive coverage solutions. His career in insurance began after proudly serving in the United States Navy, where he developed a strong work ethic, leadership skills, and a commitment to service—values that continue to guide him today.

    For the past seven years, Ken has focused on working within a "narrow" network, helping individuals and businesses navigate group and individual insurance products. His deep understanding of the industry, coupled with his ability to build strong relationships, has made him a trusted advisor to clients and colleagues alike.

    A Wisconsin resident, Ken has been happily married to his wife, Karen, for 26 years. Together, they share a wonderful life with their daughter, Jocelyn. Outside of work, he enjoys staying active through racquetball, pickleball, and the occasional round of golf. Whether on the court or the course, he brings the same passion and dedication to his hobbies as he does to his professional career.

     



     

    Susi Solberg – Account Manager
    Susi Solberg is an account manager for CarePlus Dental Plans

    “I strive to continually develop my relationship with our clients and brokers and provide outstanding service to all our groups. My love of service is supported by my love of CarePlus and Dental Associates, and I hope our clients see how much we care through the excellent service we provide.”

    Susi brings over 30 years of combined healthcare and insurance experience to CarePlus. She began her career with United Healthcare in 1985, working her way from marketing assistant to small business account manager. After 12 years with UHC, she moved to the insurance agency side and spent 13 years working with clients as a service representative for Diversified Insurance Services. With over 40 years of experience under her belt, CarePlus saw Susi’s diverse healthcare and insurance background as an opportunity to add a dedicated service representative to our team, and she joined our ranks in 2011.

    At CarePlus, Susi first used her talents as a representative for both managed care accounts and individual accounts. She worked directly with our groups, brokers, and patients to answer any questions from explaining benefits and running the monthly invoices, to resolving claim issues. In October 2017, Susi was promoted to Account Manager and is now responsible for maintaining and renewing various groups. Susi looks forward to working with you to provide the most comprehensive, courteous, and outstanding service possible!

    Associations and Achievements

    Licensed in health/life insurance through the Office of the Commissioner of Insurance of Wisconsin


     

    Brenda Boyd - Client Service Advisor
    Brenda Boyd, Senior Client Services Manager at CarePlus Dental Plans

    "With each contact, whether that is with a member of the staff or with a patient, I hope my positive energy helps provide a welcoming feel, a friendly environment, and an engaging experience. I strive to touch each and every person in a very meaningful way."

    For over 40 years, Brenda Boyd has been impacting patients and colleagues with her work at Dental Associates and now CarePlus. Her positive demeanor and welcoming ways always make people feel comfortable. And her commitment to deduction and the constant pursuit of knowledge makes people happy, knowing she is always looking for ways to serve her clients the best she can.

    Brenda’s passion for helping people has been an asset to numerous roles over the years. As Dental Associates grew, she advanced through several clinical roles, including Dental Assistant, Clinical Supervisor, Clinic Manager, Senior Client Services Manager, and is currently serving as a client service advisor, with a special focus on our union groups.

    Associations and Achievements

    • Certified Dental Assistant
    • President of the Wisconsin Dental Assistants Association, 2000-2003
    • Milwaukee Area Technical College Advisory Board
    • Member of the Wisconsin Dental Assistants Association
    • Licensed as a Qualified Insurance Producer: Resident Intermediary Individual, Accident and Health
    • Member of the Wisconsin Association of Health Care Underwriters
    • Board Member of Business Improvement District #38
    • Member of Go Red for Women
    • Member of the Hispanic Chamber of Wisconsin
    • Member of the Waukesha Business Alliance
    • Member of the Better Business Bureau Customer Service Committee
     
     

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