Meet the CarePlus Team
     

    Our Dental Insurance Sales Team

    The CarePlus team brings a wide variety of knowledge and experience to help you find the right dental insurance plan for your company. Get to know them below.


    Brenda Boyd - Senior Manager of Business Development
    Brenda Boyd, Senior Client Services Manager at CarePlus Dental Plans

    "With each contact, whether that is with a member of the staff or with a patient, I hope my positive energy helps provide a welcoming feel, a friendly environment, and an engaging experience. I strive to touch each and every person in a very meaningful way."

    For over 40 years, Brenda Boyd has been impacting patients and colleagues with her work at Dental Associates and now CarePlus. Her positive demeanor and welcoming ways always make people feel comfortable. And her commitment to deduction and the constant pursuit of knowledge makes people happy, knowing she is always looking for ways to serve her clients the best she can.

    Brenda’s passion for helping people has been an asset to numerous roles over the years. As Dental Associates grew, she advanced through several clinical roles, including Dental Assistant, Clinical Supervisor, Clinic Manager, and is currently Senior Client Services Manager for CarePlus Dental Plans.

    Associations and Achievements

    • Certified Dental Assistant
    • President of the Wisconsin Dental Assistants Association, 2000-2003
    • Milwaukee Area Technical College Advisory Board
    • Member of the Wisconsin Dental Assistants Association
    • Licensed as a Qualified Insurance Producer: Resident Intermediary Individual, Accident and Health
    • Member of the Wisconsin Association of Health Care Underwriters
    • Board Member of Business Improvement District #38
    • Member of Go Red for Women
    • Member of the Hispanic Chamber of Wisconsin
    • Member of the Waukesha Business Alliance
    • Member of the Better Business Bureau Customer Service Committee

     

    Susi Solberg – Account Manager
    Susi Solberg is an account manager for CarePlus Dental Plans

    “I strive to continually develop my relationship with our clients and brokers and provide outstanding service to all our groups. My love of service is supported by my love of CarePlus and Dental Associates, and I hope our clients see how much we care through the excellent service we provide.”

    Susi brings over 30 years of combined healthcare and insurance experience to CarePlus. She began her career with United Healthcare in 1985, working her way from marketing assistant to small business account manager. After 12 years with UHC, she moved to the insurance agency side and spent 13 years working with clients as a service representative for Diversified Insurance Services. With 25 years of experience under her belt, CarePlus saw Susi’s diverse healthcare and insurance background as an opportunity to add a dedicated service representative to our team, and she joined our ranks in 2011.

    At CarePlus, Susi first used her talents as a representative for both managed care accounts and individual accounts. She worked directly with our groups, brokers, and patients to answer any questions from explaining benefits and running the monthly invoices, to resolving claim issues. In October 2017, Susi was promoted to Account Manager and is now responsible for maintaining and renewing various groups. Susi looks forward to working with you to provide the most comprehensive, courteous, and outstanding service possible!

    Associations and Achievements

    Licensed in health/life insurance through the Office of the Commissioner of Insurance of Wisconsin

    Christine Bruns - Account Managerchris-bruns

    “I follow through on everything I start and am very willing to learn new things. I try my best to get everything done in a timely manner.”

    Christine - but you can call her Chris - knows what it’s like to work with people. She has a work history as diverse as the people with whom she’s worked. It’s that experience that makes her so good at what she does for CarePlus. She’s learned that she has to do whatever is necessary to make customers happy. And she does.

    As a long-time patient of Dental Associates, Chris always felt the commitment and care each staff member brought to the job. Coming in for dental care always made her smile, and she wanted to be a part of that. Whether it’s providing proposals to the sales team, preparing contracts for new clients, or preparing renewals for existing clients, Chris is all about helping people smile. 

    Education

    • Associates Degree, Business Mid Management, Milwaukee Area Technical College
     
     
     

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